The SL Go team have sent out an email this week to all SL Go users to let them know of an issue in the SL Go Second Life viewer that prevents them teleporting. Apparently the SL Go SLV viewer has been running fine for months and for some reason people can’t teleport.
The SL Go team are now working with Linden Lab to resolve the problem ASAP.
The good news is that the SL Go team will be giving all SL Go subscribers a free month of SL Go to make up for time lost. This is a good response from the SL Go team I think to give everyone a free month and this offer applies to all those that have an active subscription.
Here is the email that was sent out this week to the SL Go community.
To our valued SL Go Community,
You may be aware of an issue in SL Go for those using the Second Life Viewer (SLV) that prevents teleporting. This does not affect Firestorm users. Only the Second Life Viewer is affected, which is available on PC/Mac, iPad and Android tablets. We understand this has been an inconvenience for many of you.
SL Go has had a stable version of SLV for many months, and this problem was not due to any changes on our end. We are working with Linden Lab to resolve the problem as quickly as we can.
We understand your frustration and apologize for the inconvenience. We will give all SL Go subscribers a free month of SL Go to make up for time lost. The next time your subscription renews, you will not be charged.
Our goal is to continuously improve the SL Go experience. We are committed to our community in Second Life and hope that you will continue to enjoy the benefits of SL Go.